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Rockin' Roofing is looking for self-driven, organized & people oriented individuals to join our team.  Experience is not necessary.  Part-time / Full-time.

Sales / Marketing Consultants
Business Account Representative

  • We are hiring high energy, friendly and very well spoken Customer Service Representatives to be part of our family! Main Objective: To manage and ensure customer customer satisfaction, providing support, answer to their questions and solutions to their problems and needs.

  • Customer Service Representative Responsibilities:

  • To Maintain a positive, empathetic and professional attitude toward customers at all times while over the phone or in person, Responding promptly to their inquiries

  • To Listen and Communicate with customers through various channels, while acknowledging and resolving customer complaints and needs. This communication should be transfer to our internal partners and coworkers

  • To Learn about our products and our processes inside and out to provide accurate and timely information

  • To Process orders, forms, applications, and requests. keeping records of customer interactions, transactions, comments and complaints.

  • To Provide feedback on the efficiency of the customer service process.

  • To Manage a team of junior customer service providers.

  • Customer Service Representative Requirements:

  • Fluent English and Spanish (Speaking, reading and writing)

  • High energy attitude and outgoing

  • Ability to stay calm while dealing with customers.

  • Comfortable using computers.


  • Reliable Transportation

  • Computer Skills

  • Customer Service Skills

  • Sales Experience

  • Written Communication Skills

  • Perform well in a result driven environment.

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