We are hiring high energy, friendly and very well spoken Customer Service Representatives to be part of our family! Main Objective: To manage and ensure customer customer satisfaction, providing support, answer to their questions and solutions to their problems and needs.

Customer Service Representative Responsibilities:

To Maintain a positive, empathetic and professional attitude toward customers at all times while over the phone or in person, Responding promptly to their inquiries

To Listen and Communicate with customers through various channels, while acknowledging and resolving customer complaints and needs. This communication should be transfer to our internal partners and coworkers

To Learn about our products and our processes inside and out to provide accurate and timely information

To Process orders, forms, applications, and requests. keeping records of customer interactions, transactions, comments and complaints.

To Provide feedback on the efficiency of the customer service process.

To Manage a team of junior customer service providers.

Customer Service Representative Requirements:

Fluent English and Spanish (Speaking, reading and writing)

High energy attitude and outgoing

Ability to stay calm while dealing with customers.

Comfortable using computers.